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Showing posts from October, 2015

Let's talk about social media and customer service

At the moment I 100% fall into the "digital age" of marketing category. When it comes to customer service, the first place I head to is Twitter. The world needs to know if I am not a happy bunny with a company, and I expect a response within 24 hours. I know, I know - that might seem a bit harsh but it's reality. The companies I am talking to are massive. I know as well as the next person that they've employed a team to focus solely on social media, so answer me!!!!! Recently a couple of companies have taken DAYS to get back to me. Come one guys, let's pull it out the bag shall we? I can see you responding to other people... Anyone else have this issue? Am I being unreasonable? Let me know your thoughts! Lets get social! Get  tweeting  or  LinkedIn Disclaimer: This blog reflects my own opinions, not those of my employer

Hello

It's been long.. too long since I last wrote something! So sorry... Here I am, I'm here and it's time to fill you all in. The last time I posted was way back in July, July?! Wow, it was still warm then! Well to be honest not a massive amount has actually happened! I mean, it has but not a huge amount that I am going to broadcast to the world... I am still loving life. There's been a fair few changes but it's all good! I've fallen in love and had my heart taken to Aus as my man has gone there... I've got a car which is caught up in the Volkswagen emissions scandal... And I've traveled around the UK a bit. So I will back back with more marketing and business stuff soon! :) Lets get social! Get  tweeting  or  LinkedIn Disclaimer: This blog reflects my own opinions, not those of my employer