Social Matters and Natters

It's been a while... long, too long. It's time for a catch up, so grab a cuppa and some dunkers and let's go. So I cannot believe it but it will be a year since I started my job next week - time flies when you are having fun! It's strange that whilst I was at uni everyone would always tell me to make the most of it because time goes so quickly when you finish, well they were right! It doesn't seem like 5 mins since I was sat taking my finals. I mean it's nearly June, but that's cool, it was just Christmas yesterday... Deep breathing! But it's all good, we are 12 months on and everything has finally come together. Cracking job, fabulous friends, new car, sights set on a house - Happy days! Plus I am finding more time to blog now, so that's another bonus! Anyway, quick catch up on the last few months... Centre Parcs with the uni lovelies Shard with the Marketing Girls Bruges with the fam Race for Lif...

So as I am typing this my laptop sounds like it's about to give up on life and head to the moon... Think it might be time for a new one, sob. (Recommendations welcome but I am on a budget!) This week seems to have been a busy one but it's flown by! I've started properly running in preparation for Race for Life in June, which I'm fairly surprise at because I am enjoying it! It's a great way to sweat away the day and collect your thoughts... Minus the twisted ankle I am now nursing with a bag of frozen peas! Ouch! So marketing wise, today I am talking qualifications. My career and learning is very important to me, and I want to further my knowledge through additional qualifications, be that in 6 months time or a few years down the line. But there seem to be so many to choose from it's hard to know which is the "best" one to go with. Bearing in mind the cost, time, etc. that goes into all of these. The options so far that I have looked into/heard ab...

And we are back... this time for a proper blog post and I need your advice/help. The more I use social media, the more I fall in love with it, and the more it baffles me how people act etc. But my love for it stays strong, especially being able to interact/communicate with friends, colleagues, etc instantly and across the globe. Perfect. I follow a lot of B2B companies on Twitter (Note Twitter is my main social media platform focus here!) and also work in a B2B environment... and social media is primarily between marketing departments rather than reaching out to decision makers etc. or its just indiviuals like myself who've taken an interest in the company. So my question to you is - what interests you when interacting with companies on social media? Being able to ask questions? Images? Info on products etc? I know what interest me but I feel like this is pretty different to everyone else! I'd love to hear your thoughts, feelings, pet hates - send them all! Lets g...

Here's a quick blog post to say Happy Easter to you all, hope everyone is enjoying the long weekend we've got and is consuming their body weight in chocolate! This weekend has thrown me off slightly, I've completely lost track of what day it actually is and seem to have turned nocturnal all of a sudden (hoping this is sorted before going back to work!!) Anyone else having a similar issue?! I've had an action packed weekend, full of family time and catching up on all the little jobs that I've been putting off for ages - I have nearly mastered accountancy! Just a short post today... I need to get back on it soon!

I recently carried out a mini experiment for my personal intrigue on LinkedIn. I regularly post updates to my connections, however these are usually text only. So I gave posting a picture with a short caption a go... The picture was this: With the caption:  Cracking bit of marketing here by café Nero! Best thing I've seen on facebook for a while! Low and behold... 25 likes just like that! The power of an image! So from now on I am planning on posting a lot more images to get my message out there to my connections! On other social media platforms I have seen a similar trend, with pictures gaining more interaction with followers. And I admit I am the same, I see a picture and I'm like "ooo, what's that?!" I would like to hear what everyone else thinks about the use of pictures on social media? Do you see more interaction from these compared to text? Lets get social! Get  tweeting  or  LinkedIn Disclaimer: This blog reflects my own o...

The more I think about this, the more my head hurts...! This is purely from my own opinion, so don't take it as gospel... We live in a digital age, there is no denying that. But as more and more social sites pop up I am starting to think will social die as quickly as it was born? I am in the generation that has experienced social bursting onto the scene, social stalking taking place, and the "selfie" entering the English dictionary. Big changes, all of which I love and am very passionate about. However, I've started talking to different people about this, reading different articles, scanning the web - and I am starting to think that it could all just stop. Different social media sites seem to pop up all the time and be the "in" thing for everyone to be on and socialise with friends. In recent years we've gone from MySpace to Facebook, to Twitter, to snapchat, to goodness knows what else! Even I am starting to feel old...and I am only in my early 2...

Recently I experience two really bad examples of customer service. I'm not going to name and shame, I think I made myself perfectly clear at the time! Example one: Don't leave me waiting for a starter for 30 mins then another 40mins for my main course... then offer me nothing, not even an apology! Example two: Don't talk to my Dad and ignore me when I am buy a new car... No, my dad is not paying, I am. NOT COOL GUYS. This got me thinking what makes for good customer service? To me, customer service is all about putting the customer first and going that extra mile... sounds all so clique but it's true! I know that a lot of young people get a bad reputation when it comes to providing good customer services, I've been in their shoes. However, I think most young people understand the value of customer service and expect to be treated well, therefore are willing to go the extra mile to provide the service they would expect. I would love to hear any experiences any...